Welcome to Our New Website
⌂ » Membership » HelpTo our valued Hilltop Neighborhood Association members,
We're pleased to introduce the launch of our newly redesigned website, featuring an updated aesthetic and enhanced functionality tailored to serve you better.
With the introduction of this new site, please note that the previous website has been phased out, and it's no longer possible to manage your membership details on that platform. We apologize for any inconvenience this transition may cause. To accommodate this change, we've implemented a new system for membership management on our current site. Our team will remind existing members to renew their memberships with the new website as their expiration dates approach.
By registering for a new account on our site, you'll gain access to all the essential tools for membership management. Additionally, we offer email updates to ensure you stay informed about key announcements and developments within the association.
To manage your subscription easily, click the LOGIN / ACCOUNT link at the top of every page on our website.
We appreciate your patience and understanding during this transition and are excited to continue supporting the Hilltop Neighborhood Association together.
Should you have any questions or need further clarification on this matter, please contact us directly at info@denverhilltop.com.
How Do I Manage My Account?
Managing your subscription is a straightforward process that requires you to have created an account. Account creation typically occurs when you subscribe to our new website. If you have not subscribed to our new website, please do so on the Resident Membership page. Then, you can return here to learn how to manage your account.
1. Sign-In
If you are not signed in to your account, a “LOGIN” link will be at the top of the page.
Click LOGIN
Type your username and password on the following prompt to complete the sign-in process.
Recover your account using the “forgot password” feature if you have forgotten your password.
2. Access Account Management
If you are signed in to your account, an “ACCOUNT” link will be at the top of the page.
Click ACCOUNT.
A panel will slide in from the right side of the screen.
Scroll down to the bottom of this panel to find a button also labeled “Account.”
Click the Account button at the bottom.
You will be greeted with your name, and all of the following choices will be available:
Orders — This will display the entire history of your purchases on the website.
Donations — This will display your digital donations using the website.
Subscriptions — This will display active, expired, or canceled memberships on the website.
Payment — This will allow you to control which methods of payment you wish to use with the website.
Address — This will allow you to control your mailing address on file.
Profile — This will allow you to control which email address you use to access the site and change your account password.
Need to cancel your subscription?
Canceling your subscription is simple.
1. Sign in to your account.
If you are not signed in to your account, a “LOGIN“ link will be at the top of the page.
Click LOGIN.
Type your username and password on the following prompt to complete the sign-in process.
Recover your account using the “forgot password” feature if you have forgotten your password.
2. Access Account Management.
If you are signed in to your account, an “ACCOUNT” link will be at the top of the page.
Click ACCOUNT.
A panel will slide in from the right side of the screen.
Scroll down to the bottom of this panel to find a button also labeled “Account.”
Click the Account Button at the bottom.
The panel will update to display all of your profile's personal account details, including your name, address, active memberships, order history, donation history, active subscriptions, and saved payment information.
Click “Subscriptions.”
3. Access Subscription Management.
If you have an active subscription on the website, it will appear at the top of the section.
Select the membership type that you wish to cancel.
Users with a Residential subscription will see “Residential Membership.”
Users with a Business subscription will see “Business Membership.”
Click “Cancel Subscription.”
Once canceled, your subscription will not automatically renew.