Lead Reduction Program Update

October 29, 2020 / Comments (0)


Denver Water continues to work on replacing the lead water service lines in our neighborhood and other parts of the city.  They are keeping us updated and also asking for feedback via surveys.  Here is their October update:

Have you seen us working in your neighborhood?
It will take 15 years to replace all the lead water service lines in our service area. To help, Denver Water has partnered with the following companies for work in 2020.

Did you receive a water filter use survey from Denver Water?
Thank you if you have already completed and returned the survey. If not, answer the questions in the survey and return it by Oct. 31, 2020; you then will be entered in a random drawing to win one of 20 $50 Visa™ gift cards.

Please return your completed survey by mail, or complete it online by visiting DenverWater.org/FilterSurvey and entering your unique access code.


  • Denver Water held virtual community meetings from June to October to inform customers about the Lead Reduction Program. To view recordings of these meetings visit: https://www.denverwater.org/your-water/water-quality/lead/events-outreach.
  • If you attended a virtual community meeting and asked a question that we didn’t have time to answer, please review the questions and answers linked here.
  • Wondering if your neighborhood is scheduled for lead service line replacement work in 2020? We’ve posted a map on Denver Water’s website showing areas where crews will be doing lead service line replacements this year.
  • If you’d like to stay updated on the progress of the Lead Reduction Program, you can now view our Program Dashboard.
  • In April 2020, Denver Water launched its pilot reimbursement program for property owners who want to replace their lead service line at their own expense. To qualify for a partial reimbursement for a service line replacement, applicants must meet requirements set by Denver Water.
  • Since March 2020, the pH levels have been increased to a target of 8.8 throughout all of Denver Water’s distribution system, which helps prevent lead from getting into the water as it passes through lead pipes, plumbing and fixtures. Read our TAP story to learn more about this milestones


Other sources of lead in the home
For more information on other sources of lead in your house, please visit www.colorado.gov/cdphe/lead-what-are-common-sources.

Responding to Coronavirus

The water we deliver is safe and there is no threat of COVID-19 in the water system. Learn about the steps we’ve taken in response, to ensure we’re following all public health guidelines during the pandemic. 

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