Help RTD Explore Alternative Fare Structures & Pass Programs

April 14, 2022 / Comments (0)

General

Your participation and feedback are welcomed!

In response to comments about the complexity of fares and in an effort to reconnect with customers following the COVID-19 pandemic, RTD has launched a Systemwide Fare Study and Equity Analysis to examine RTD’s fares and explore alternative fare structures and pass programs. The study will focus on creating a new fare structure that is:

Equitable
By supporting transit reliant and financially burdened customers and providing equitable and fair access to fares, products, and discounts regardless of race, color, national origin, income status, and for other marginalized communities.

Affordable
By aligning fares with the value of the service received.

Simple
By making fares easy to understand, with standardized discounts and streamlined fare payment options.

Get Involved!

Are you interested in shaping the future of RTD fares and pass programs? Take the Current Conditions Fare Survey and come to the first virtual Customer and Community Meetings on April 21 (in English) and April 28 (in Spanish) to share the challenges you face with current fares and pass programs. Whether you’re a regular customer or you have yet to use RTD’s bus or rail service, RTD wants to hear your thoughts. Click on the Zoom link below to join the conversation:

Customer and Community Meeting (English)
April 21 | 6:00 PM | Online

REGISTER HERE

Customer and Community Meeting (Spanish)
April 28 | 6:00 PM | Online

REGISTER HERE

Questions?

To learn more, visit the project website at RTD-Denver.com/FareStudy. You can also share your thoughts with the project team directly at [email protected] or by calling RTD Customer Care at 303.299.6000.

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